Critique Services Terms and Conditions

Use of A.J. Hanson’s critique services constitutes acknowledgement and acceptance of the following terms and conditions:

1. Ownership, Copyright and Confidentiality

A.J. Hanson is committed to providing a secure, reliable service. All Customers will retain all copyrights, ownership and control over their work. A.J. Hanson will not publish or otherwise repurpose the Customer’s work in any way unless specified and given permission by the Customer associated with said work.

Work submitted to A.J. Hanson will be treated as private and confidential.

A.J. Hanson shall keep all materials containing confidential information in a safe and secure place, until such time as the Customer requests its destruction or deletion. To request deletion of your work, please Contact A.J. Hanson.

2. Quality and Standards of Service

A.J. Hanson agrees to read work submitted per A.J. Hanson’s guidelines and to provide a comprehensive critique. If, for any reason, the Customer is dissatisfied with A.J. Hanson’s critique service, (including short critique, beta read, or ARC read), a refund will only be issued if A.J. Hanson’s work does not meet the terms of our service as outlined or if unforeseen circumstances result in A.J. Hanson’s inability to complete the requested service.

3. Submission Content

Plagiarism and breach of copyright are serious offenses, and should submitted work show evidence or be suspected of either copyright infringement or plagiarism, critique will not proceed. Work will immediately be halted on the project and the Customer will be notified of such.

A.J. Hanson reserves the right to refuse to proofread, edit, or create any document that advocates or incites violence, hatred, or discrimination, as well as any document that is obscene or pornographic, or in contravention of national and international laws.

The information contained in Customer documents critiqued by A.J. Hanson may include opinions or views that are not those of A.J. Hanson. A.J. Hanson is not responsible or liable in relation to the use of any information contained in Customer documents including misleading or defamatory statements, or the infringement of third party copyright.

4. Client/Submission Information

To participate in A.J. Hanson’s critique/beta reading service, it is the Customer’s responsibility to provide true and accurate information requested, including but limited to; their name, email address, and payment details etc. needed to complete the service and receive payment once rendered. Failure to provide correct and accurate information can result in a refusal to provide said service. The Customer assumes all responsibility for any problems, errors, and issues, as well as legal liability, resulting from falsified information. All information submitted by the Customer is treated as confidential and secure.

The Customer is responsible for providing accurate and descriptive requirements to A.J. Hanson at the time of submitting a request, or prior to a quote being issued. These requirements form the statement of work. Failure by the Customer to provide correct and accurate information in the statement of work may result in the cancellation of a transaction. Where a transaction is cancelled due to a breach of these terms and conditions, a refund will be offered to the Customer of all money paid less any associated cost incurred by A.J. Hanson, including bank/transfer fees and editor costs. The Customer assumes all responsibility for any problems, errors, and issues, as well as legal liability resulting from an incorrect statement of work.

5. Refusal or denial of service

A.J. Hanson reserves the right to deny or refuse service to any Customer or prospective Customer for any reason and without explanation.

6. Financial Fraud or Theft

A.J. Hanson is not liable for the fraudulent use of any credit card or other payment method that may be used to purchase its services.

7. Liability

Ultimate responsibility for use of any documents critiqued or beta read by A.J. Hanson on behalf of the Customer remains with the Customer. Use of A.J. Hanson’s critique / beta reading service does not guarantee selection by an agent/publisher, success in the market, or the future publication of the Customer’s work.

Other editors, critiquers, or beta readers may have different feedback than that provided by A.J. Hanson.

8. Indemnification

The Customer agrees to indemnify and hold A.J. Hanson harmless from any claim or demand, including reasonable fees and costs for the service of an attorney, or as may be made by any third party due to or arising from use of the site or service, or violation of the Terms and Conditions by the Customer, or infringement of any intellectual property or other right of any person or entity by the Customer.

9. Technical Disclaimer

A.J. Hanson is not liable or responsible for service delays resulting from unforeseen circumstances, such as technical problems, including server or connection issues that are beyond A.J. Hanson’s control. A.J. Hanson will make every effort to meet deadlines and communicate with Customers in the case of technical problems.

A.J. Hanson is not liable or responsible for any damage to computer hardware or software arising from the distribution of a computer virus through the use of A.J. Hanson’s website or system.

10. Payment/Quotes

A.J. Hanson reserves the right to choose the payment service utilized in service transactions and to change this at any time. Customers are responsible for any fees associated with or required to process payment through said service and no amount shall be subtracted from the payment owed A.J. Hanson.

The Customer understands that quotes are based on information provided and if circumstances change (ie: due date, word count) the actual billing amount may vary from what was initially quoted. A deposit totaling 25% of the initial quote is due prior to work start. By submitting your work to A.J. Hanson and paying 25% of the initial quote you are agreeing to pay the fee associated with the service once completed (and any subsequent fees needed to complete the transaction, minus deposit). And to remit payment via A.J. Hanson’s chosen payment service, PayPal, Wise, Square, etc., upon receipt of said bill.